Terms and Conditions
Terms and Conditions
These Terms and Conditions govern your use of the Walton Street Cycles website. By visiting the Walton Street Cycles website you accept, and agree to, the content of these Terms and Conditions. We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.
Terms of Service
When you place an order via our website (www.spoke.co.uk) we will treat that action as an offer to buy. Once the order is placed you will receive confirmation in the form of an email and at this time we enter into a contract with you.
We store the contract's content and will send you the details of your order via e-mail. You can find the terms here at all times. The details about your recent orders can be found on the Guest Tracking page you will need your order number.
Product Specifications and Suitability
Walton Street Cycles offers a very helpful and hassle-free returns policy
Availability / Estimated Delivery Times
Walton Street Cycles Terms and Conditions shall be governed by and construed in accordance with English Law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.
UK orders will be delivered using Royal Mail, but some expensive, bulky and/or fragile products will be shipped via City Link couriers.
International orders will be despatched via Royal Mail or Parcel Force.
Please note that UK delivery does NOT include the Channel Islands.
Under The Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your order in writing (except for customised products) seven working days beginning with the day after the day on which the consumer receives the goods.
You have the right to cancel your order and return your item within the quoted time frame. Please notify us of your intention to return your item(s) by email or by phoning us.
Reviews and Comments
We encourage you to leave reviews, comments and product questions. When submitting information to us as a review, product question or customer comment you understand that what you have submitted is not copyright protected and you are permitting its appearance on the Walton Street Cycles website.
Walton Street Cycles shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.
We will do our best to get all orders despatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the item being despatched.
This warranty does not affect your statutory rights.
Consider the Environment
Walton Street Cycles is considerate of the environment and is pleased to comply with the EU Waste Electrical and Electronic Equipment (WEEE) Regulations 2006. There is a requirement on each Member State under Article 2 of the Directive to minimise the disposal of WEEE as unsorted municipal waste and to achieve a high level of collection of WEEE for treatment, recovery and environmentally sound disposal.
Walton Street Cycles will take back on a new-for-old basis any old electronic item from you. Spare parts are not covered by this and we are not able to take back spares. If you are purchasing a new appliance from us and wish to send us the old one please send it to:
Walton Street Cycles
78 Walton Street
You must return the item to us within 28 days of purchasing the new item. Payment of postage for the return of the item is your responsibility.