Legal Notices

Terms and Conditions

These Terms and Conditions govern your use of the Walton Street Cycles website. By visiting the Walton Street Cycles website you accept, and agree to, the content of these Terms and Conditions.

We reserve the right to change the Terms and Conditions at any time and it is your responsibility to check regularly before ordering. This does not affect your statutory rights.

Product Specifications and Suitability

Published product details, specifications and suitability information is the best available at the time. Walton Street Cycles shall not be held responsible for the accuracy of any advice given regarding the suitability of an item. If you have ordered an item that has an unsuitable product description we will remedy this by providing you a full refund upon the return of the item.

We encourage you to ensure all spare parts are fitted by a competent person in accordance with manufacturer specifications. Walton Street Cycles cannot be held liable for any damage caused by the fitting of a spare part.

Please ensure that you have read your warranty conditions before attempting to install a part or otherwise repair item. Walton Street Cycles cannot be held responsible if the item is damaged or your warranty is voided. Some manufacturer guarantees may be on condition that you use a qualified cycle technician.

Returns Policy

Walton Street Cycles offers a very helpful and hassle-free returns policy.

Availability / Estimated Delivery Times

At Walton Street Cycles we do our best to ensure availability of all advertised products and endeavour to despatch all parts within the quoted time. If there is a delay we will inform you of this via email and the product will be despatched as soon as it is available. If you have ordered multiple items they may arrive separately.

Walton Street Cycles has no liability to you for any delay in the delivery of products ordered. We will do our best to get all orders sent out as quickly as possible. You have the right to cancel delayed orders at any time, just contact sales@spoke.co.ukwith your order number.
Occasionally we find ourselves having to withdraw an item because it has become obsolete or has been discontinued. If you have placed an order for an item that has been made obsolete we will inform you as soon as possible and offer you an alternative if one is available.

Governed Law

Walton Street Cycles Terms and Conditions shall be governed by and construed in accordance with English Law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

Delivery

UK orders will be delivered using Royal Mail, but some expensive, bulky and/or fragile products will be shipped via City Link couriers.
International orders will be despatched via Royal Mail or Parcel Force.
Please note that UK delivery does NOT include the Channel Islands.

Cancellations

Under The Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your order in writing (except for customised products) seven working days beginning with the day after the day on which the consumer receives the goods.